Whyzen™ Analytics’ Latest Release Provides Faster Pathways to Healthcare Intelligence


By Sonal Sheth, Senior Director, Product Manager, Whyzen Analytics, and Kelvin Evans, Sales Executive BHI’s enhanced Whyzen™ Analytics platform enables health plans, employers, and brokers to quickly find and act on trends, cost savings, and care improvement opportunities. New guided analytics pathways and a more intuitive interface allow this next-generation reporting and analytics solution to sort through vast healthcare data … Read More

Artificial Intelligence Saves Payers Time, Money


BHI’s Roxanna Cross was recently interviewed by Managed Healthcare Executive® magazine on the topic of AI, machine learning, and health insurance. The premise was simple: AI can save health plans money while improving care delivery and outcomes. An excerpt follows: “At Blue Health Intelligence (BHI), which provides clinical data expertise for Blues plans around the United States, programmers attacked the … Read More

From Coronavirus Pandemic to Mental Health Epidemic

Mary Henderson, PhD, Executive Vice President, Sales and Product InnovationBlog

How employers are handling the mental health challenges of employees in the wake of COVID-19 The public health response to the COVID-19 pandemic may have saved millions from dying of the SARS-CoV-2 pathogen. But, according to researchers, the lockdowns, social distancing, and masking also had a significant impact on people’s mental health. COVID-19 was particularly hard on young adults and … Read More

Health Plans Required to Provide Price Comparison Tool by January 2022


At the end of 2020, Congress passed the Consolidated Appropriations Act (CAA) which includes a number of key provisions for health plans. Among them is the requirement that health plans offer a web-based price transparency tool that will communicate expected costs of various services provided in a health plan member’s service area. The tool must provide out-of-pocket costs for these … Read More

Telehealth Use Spikes Amongst Commercially Insured Individuals During the Pandemic, but a Digital Divide Remains


BHI co-authored a recently published study in JAMA Network Open that found almost 24% of privately insured working-age individuals used telehealth for outpatient care in the early phase of the pandemic compared to just 0.3% during the same time in 2019. However, persons living in areas with limited social resources were significantly less likely to use telehealth, suggesting barriers to … Read More

Top Five Ways COVID-19 has Changed Employers’ Approach to Health Benefits

Mary Henderson, PhD, Executive Vice President, Sales and Product InnovationBlog

After more than a year of dealing with the ramifications of COVID-19, employers anticipate feeling the impact of the pandemic for years to come. The past 14 months have changed our interactions with and our assumptions about work. They’ve also changed what employers and employees expect of each other. Additionally, COVID-19 has surfaced some truths about the way employers approach … Read More

Advisory Council Explores COVID-19’s Impact on Commercial Health Insurance Coverage


No Sudden COVID-Related Loss of Employer-Based Insurance, Research Shows

BHI’s Advisory Council members kicked off their research projects this year and in one COVID-19-focused effort, found that research often adds value through counterintuitive findings. BHI Advisory Council members Michael Chernew, PhD, of Harvard University and Vivian Ho, PhD, of Rice University have been looking specifically at COVID’s impact on Blue health insurance disenrollment rates and how the pandemic has … Read More

Transparent, Meaningful Physician Performance Metrics


Blue Cross Blue Shield of Louisiana partners with BHI on provider reporting.

Last year, Blue Cross and Blue Shield of Louisiana (BCBSLA) set out to share actionable, credible, and accurate cost and quality reports with providers. BHI has been partnering with the Plan since March 2020 to design and implement such reports for practitioners in BCBSLA’s Specialty Care Insights program. In delivering enhanced “Provider Index” reports, BCBSLA utilizes BHI’s proprietary Episode of … Read More

Artificial Intelligence, Machine Learning, and Deep Learning — What is the Difference and Why it Matters


Artificial intelligence, machine learning and deep learning

By Russ Michael, senior director, Methodology and Data Science, Blue Health Intelligence® (BHI®) Artificial intelligence (AI)-driven technologies are increasingly prevalent in all parts of our lives, including healthcare and health insurance. The pace of change in healthcare AI and data analytics has been breathtaking, as new products and technologies promise to improve quality, reduce costs, and help health plans better … Read More